What should our customer processes be? What kind of CRM tool should we design? Many questions... There’s no need to worry, we're by your side with our expert consultants.
We listen to understand your current processes, document them and help to improve them. Our expertise is setting up systems and helping you reach success. While assisting with your CRM project, we meet with both your business units and your IT department, and build technology that will ensure your solution’s process flows are simple, yet effective.
Solution provided on customer management focus -CRM consultancy -Data Cleaning & Merging -Sales (Opportunity-Proposal-Order) Management -Customer Segmentation -Loyalty Management -Email & SMS Marketing -Campaign Management -Customer Service & After Sales Management -Social Media Management by Dynamics Social Engagement