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Social for everyone

People are sharing more than ever before. Microsoft Social Engagement has the tools to help you be strategic in the social media world.

If you aren't using social media for lead generation, you're missing out. Customers want to be treated like individuals, not psychographic profiles. The more connected you are to today's social and mobile customer, the better chance you have of establishing trust and having an honest dialogue. Social doesn't replace email. Cold calls aren't dead. These tactics all have their time and place, but social represents the most exciting channel that sales has had in a long time to stay connected and informed.




Productivity

Leverage social to identify buying signals, monitor key developments, and track competitors to win faster.




Intelligence

Insights at a glance with analytics, location, share of voice, text mining, and tag cloud visualization.




Collaboration

Create CRM cases and leads straight from social posts for a complete end-to-end customer experience.

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